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This policy explains exactly what information bdjl99 collects when you use your account, how that information is stored, and the choices you have over it. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you submit at registration — your name, contact information, and the credentials you choose. From there, every transaction you complete through bKash, Upay, or Bank Transfer is logged against your account wallet so your deposit and withdrawal history stays accurate and retrievable. We also record session data: the pages you visit inside the lobby, the games you open, and the device type your browser reports. That data helps us keep your account working correctly across sessions. We do not sell your personal information to third parties for their own marketing. Payment data linked to bKash, Upay, or Bank Transfer is used solely to process your transactions and maintain an auditable record for your account. Cookie data is used to maintain your session state and remember your login across visits on the same device. The full list of data categories, retention periods, and the legal basis we rely on is shown in your account settings after login. Your use of this platform and the rights available to you under this policy depend on your local law and the eligible regions from which access is permitted.
Deposit and withdrawal records linked to your bKash number are stored in your account transaction log.
Upay transfer records are matched to your account wallet and kept for the retention period shown in your settings.
Bank Transfer entries are logged with reference numbers so you can cross-check them from your account history page.
Not every service you reach from this site falls under this policy. Understanding the boundary helps you know where your data rights sit. The four areas below set out what we cover directly and what falls outside our control.
Everything that happens when you log in, update your profile, or submit a data request sits fully within this policy. We control those processes and you can act on them directly through your account.
When you move funds through bKash, Upay, or Bank Transfer, the payment network processes the transfer on its own infrastructure. We receive a transaction reference; the network's own privacy terms govern how they handle your financial data on their side.
Game content delivered by studios such as Pragmatic Play, Microgaming, or Spadegaming runs inside the lobby. Those studios supply game software only. Data about your play session is held by us, not passed to studios as personal information.
Any link that takes you outside bdjl99 lands you on a service we do not operate. This policy does not extend to external sites. Review their own terms before submitting personal information there.
You have real, actionable choices under this policy. You can review the information we hold on your account, request corrections if something is recorded incorrectly, and raise a question through our support channel at any point. To see a summary of the data tied to your account, log in and go to the account settings page — the data summary section is listed there. If any detail is wrong — your contact information, your registered name, or a payment record that does not match — submit a correction request through the support form and we will verify and update it. Requests to understand how your data is used, or to ask about deletion where permitted by applicable law, follow the same support route. Availability of specific rights depends on your local law and the eligible region from which you access the platform.
Log in, open account settings, and go to the data summary section to see what personal information is on file for your account.
Submit a correction request through the support form. Identify the field that is wrong and the correct value; we verify and update it after confirming your identity.
Use the support contact path below to ask how a specific piece of your data is used. We respond through the same channel you use to reach us.
Where your local law permits deletion, submit a written request via the support form. We confirm scope and timing after reviewing what applicable retention rules require us to keep.
If you have a question about how your data is handled, a request to correct your information, or a concern about a specific transaction record — bKash, Upay, or Bank Transfer — reach us through the channels below. We handle privacy-related requests separately from general account support so your query goes to the right place without delay.
Use the contact form in your account dashboard to submit a privacy request. Mark the subject as 'Data Query' so it is routed to the right team.
Open the live chat icon from any page on bdjl99. Tell the agent your request is about account data or a payment record and they will escalate it directly.
Send your request to the support email address listed in your account settings page. Include your registered contact detail so we can verify your identity before responding.
We apply access controls so that only the processes that need your personal information can reach it. Session data is encrypted in transit. Payment references from bKash, Upay, and Bank Transfer are stored against your account ID rather than as free-standing personal records, which limits how that data can be accessed outside of your own account view. Cookies that maintain your login session are cleared when you log out or when the session expires. Retention periods for different data categories are shown in your account settings after login — we keep data for as long as applicable rules require and no longer. If we ever need to make a material change to how we handle your data, we will notify you through the contact method on your account before the change takes effect.
Data moving between your device and bdjl99 is encrypted in transit. This covers login credentials, account updates, and any form you submit through your account pages.
bKash, Upay, and Bank Transfer references are tied to your account ID in our records. They are not shared with game studios or content providers.
We keep each data category for the period shown in your account settings. Once the retention period ends, records are deleted or anonymised according to our internal schedule.
When this policy changes in a way that affects your rights or how we use your data, we notify you via your registered contact before the updated terms take effect.
These are the questions we hear most from account holders about how this policy works in practice. If your question is not here, use the support form in your account dashboard.
We collect the name, contact details, and login credentials you submit at registration. After that, transaction references from bKash, Upay, or Bank Transfer and session data from your use of the lobby are added to your account record.
No. Payment references from bKash, Upay, and Bank Transfer are stored in your account transaction log and used only to process and verify your transactions. We do not pass payment data to game studios or third-party marketers.
Log in and go to account settings. The data summary section there shows the personal information categories we hold for your account. If anything looks incorrect, use the correction request option on that page.
Where your local law permits deletion, submit a written request through the support form. We review what applicable retention rules require us to keep and confirm the scope of any deletion we can action before proceeding.
Game software from studios such as Pragmatic Play, Microgaming, and Spadegaming runs inside our lobby. Your play-session data is held by us. The studios supply game content only and do not receive your personal information through our platform.
If we make a material change to how we handle your personal data, we will notify you through your registered contact method before the change takes effect. You can then review the updated policy in your account settings.